Free Shipping to all orders in the UK

Frequently asked questions

Shipping:

We use CourierPost for all shipping.

A standard overnight shipping rate of $4 per order will apply:

  • 1 - 3 working day delivery target.
  • Rural area rate of $7 per order will apply.
  • Rural areas can expect to take an extra day or two for delivery.

Orders placed and paid for before 2pm Mon-Fri will be processed and shipped the same day for overnight delivery.

You will receive an confirmation email with your order confirmation and tracking number.

Even though we do our best to get your parcel to the courier on time, shipping times are entirely dependent on the shipping company once your parcel has been handed over.

Please make sure to enter your address correctly when placing an order. If you do not it will delay your package as we will be in contact with you to clarify your address.

Tracking:

Due to the nature of the products sold, all parcels sent are required to have a signature. This ensures protection against lost or stolen packages. If nobody is available to sign for the package a card will be left for collection at your nearest depot.

All Day Vape does not accept any liability for packages left at the delivery address when using non-signature shipping options.

Once we have dropped your package off at the couriers, you will receive a tracking number through email.

You can track your parcel using the email link sent to your inbox when you complete an order.

Warranty:

As flavors are subjective All Day Vape does not accept return of any E-Liquid.

Warranty and Refund Policy.

Contacting All Day Vape:

Please use the contact us page to ask any questions.

Alternatively you can contact us directly at

Email: support@alldayvape.co.nz

Phone: 021 029 85795

What to do if we have sent the wrong item:

Please contact All Day Vape first using the contact page. Do not send the product back before contacting us for further instructions.

In the event where All Day Vape has sent you the incorrect item you will have to ship the incorrect item back to use. Once the item has been received, the replacement will be shipped back to you. We will reimburse the shipping costs.

Product prices and Forms of Payment:

All Day Vape is a New Zealand based company and as such all product prices are displayed and billed in New Zealand dollars.

Prices are inclusive of gst but shipping is calculated at checkout based on the provided shipping address and total product weight.

You will be billed as soon as the billing information has been submitted by you through the checkout pages.

We accept all major forms of payment including MasterCard and Visa.

Where are we located:

All Day Vape does not have a physical shop, we are an online e-commerce company. We operate out of Auckland, New Zealand in Pukekohe.

Our Products and Services:

All Day Vape strives to provide the highest quality products and services with a price tag aimed at the All Day Vaper.

We source all our flavors from vendors that provide products free of Diacetyl and Acetoin so you can vape with confidence that our products do not contain these ingredients.

We produce our own E-Liquid and E-Juice using flavor ingredients from New Zealand and international sources.

We stock a variety of vape devices including vape boxes, vape mods and vape pens from various well known brands.

Terms and Conditions of Use:

Please refer to the following links for more information.

Terms of Service

Privacy Policy

Refund Policy